I work for CNA as a Senior Usability Architect for the Solutions and Architecture group. I have been in the design/usability business since 1993.

A brief version of my employment and educational history:

Employment
Senior Usability Architect, Solutions and Architecture Group
August, 2007 – Present   CNA, Chicago, Illinois

Usability Lead Architect, Enterprise Strategy and Architecture Group
January, 2002 – July, 2007   ABN AMRO Bank, Chicago, Illinois

Teacher, Interactive Media Design Department
September, 1999 – September, 2001   Illinois Institute of Art, Chicago, Illinois

User Interface and Web Designer, ICE Group
May, 1999 – June, 2000   Andersen Consulting, Chicago, Illinois 

Graphic and Web Designer
November, 1996 – March, 1999   Liska and Associates, Chicago, Illinois

Education
Northern Illinois University, DeKalb, Illinois
1989-1994
 - B.F.A. Visual Communication Design
 - Major G.P.A. – 3.9/4.0

Human Factors International
 - Certified Usability Analyst June, 2007
 - Completed all mastery of the fundamental principles of user-centered design courses

References and full resume are available on request